# Latest **URL:** https://community.ops-com.com/latest.md [Latest](https://community.ops-com.com/latest.md) · [Categories](https://community.ops-com.com/categories.md) · [Tags](https://community.ops-com.com/tags.md) --- ## [Welcome to OPSCOM Community Connect! 👋](https://community.ops-com.com/t/welcome-to-opscom-community-connect/5)
**Author:** [@system](https://community.ops-com.com/u/system)\ **Replies:** 0\ **Last updated:** [October 1, 2025, 10:51pm UTC](https://community.ops-com.com/t/welcome-to-opscom-community-connect/5 "2025-10-01T22:51:49Z")
We are so glad you joined us. OPSCOM Community Connect An open forum for OperationsCommander (OPSCOM) users and public guests to exchange parking insights, give feedback, and stay up to date on parking and security inn… --- ## [2026 - October Release Notes](https://community.ops-com.com/t/2026-october-release-notes/126)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 2:05pm UTC](https://community.ops-com.com/t/2026-october-release-notes/126 "2026-10-16T14:05:09Z")
Here are our release notes for October 2026! :sparkles: OPSCOM Admin and User Portal OPSCOM Enforce App --- ## [October 2026 Update: OPSCOM Enforce App](https://community.ops-com.com/t/october-2026-update-opscom-enforce-app/125)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 2:02pm UTC](https://community.ops-com.com/t/october-2026-update-opscom-enforce-app/125 "2026-10-16T14:02:53Z")
Here’s a small update for the OPSCOM Enforce App: Improvements Improved violations repush if Wi-Fi connection is lost. Bug Fixes Resolved timing issue where saving and uploading of violations at the same moment cou… --- ## [OPSCOM Admin and User Side Updates - October 2026](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-october-2026/124)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 7:37pm UTC](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-october-2026/124 "2026-10-15T19:37:44Z")
New Incidents Configuration: New toggle that allows IncidentAdmin to display broader User Type Groups across profiles, reports, and PDF exports. The Patrol Officer Audit Report is now here! Easily see the number of… --- ## [Differentiate Upcoming Permits from Active Permits](https://community.ops-com.com/t/differentiate-upcoming-permits-from-active-permits/123)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 3:03pm UTC](https://community.ops-com.com/t/differentiate-upcoming-permits-from-active-permits/123 "2026-10-15T15:03:54Z")
Permits purchased before their validity start date currently appear as Active Permits on a user’s profile, which can be misleading to users. Solution: Add an Upcoming Permits section to user profiles so permits appear u… --- ## [Time-Based Filtering for Static Violations by Lot](https://community.ops-com.com/t/time-based-filtering-for-static-violations-by-lot/122)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 2:51pm UTC](https://community.ops-com.com/t/time-based-filtering-for-static-violations-by-lot/122 "2026-10-15T14:51:01Z")
There should be a way to filter the Prepare Static Violations page to have, for example, a blackout window for enforcement when the lot is used for other purposes (such as events). One idea is opening and closing hours f… --- ## [Uphold an appeal while keeping early payment discount](https://community.ops-com.com/t/uphold-an-appeal-while-keeping-early-payment-discount/121)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 2:46pm UTC](https://community.ops-com.com/t/uphold-an-appeal-while-keeping-early-payment-discount/121 "2026-10-15T14:46:28Z")
The site should automatically apply the early payment discount regardless of if it was appealed or not. After the appeal decision is made and upheld is chosen, there should be a setting under Violation settings in System… --- ## [Make My Icon Layout Preference a saved default for my profile](https://community.ops-com.com/t/make-my-icon-layout-preference-a-saved-default-for-my-profile/118)
**Author:** [@Phil\_OPSCOM](https://community.ops-com.com/u/Phil_OPSCOM)\ **Replies:** 0\ **Last updated:** [September 18, 2026, 6:35pm UTC](https://community.ops-com.com/t/make-my-icon-layout-preference-a-saved-default-for-my-profile/118 "2026-09-18T18:35:42Z")
The new admin layout allows you to have the icons down the left side or across the top. It would be great if my preference to have them across the top could be saved like my preference to use darkmode. As it stands I n… --- ## [2026 - September Release Notes](https://community.ops-com.com/t/2026-september-release-notes/117)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 6:50pm UTC](https://community.ops-com.com/t/2026-september-release-notes/117 "2026-09-09T18:50:59Z")
Our September 2026 release is here—and it’s a big one! OPSCOM Admin and User Portal OPSCOM Enforce app --- ## [2026 September Update: OPSCOM Enforce App](https://community.ops-com.com/t/2026-september-update-opscom-enforce-app/116)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 6:48pm UTC](https://community.ops-com.com/t/2026-september-update-opscom-enforce-app/116 "2026-09-09T18:48:32Z")
Here’s the update for the OPSCOM Enforce App: Improvements Patrol officers now have more options in the case of OCR discrepancies when scanning plates Improved the visibility of the secondary validations show to pat… --- ## [OPSCOM Admin and User Side Updates - September 2026](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-september-2026/115)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 6:45pm UTC](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-september-2026/115 "2026-09-09T18:45:47Z")
New A new sales window allocation type, Alternate B, is now available in OPSCOM and functions similarly to the “Other” and “Alternate A” options for custom permit timelines OPSCOM has introduced Permit Activity \[Beta… --- ## [Assign Dispatch Logs Without a Full Incident Report](https://community.ops-com.com/t/assign-dispatch-logs-without-a-full-incident-report/114)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 4:54pm UTC](https://community.ops-com.com/t/assign-dispatch-logs-without-a-full-incident-report/114 "2026-09-09T16:54:01Z")
Requested workflow improvement for Incidents and Dispatch: allow dispatch logs to be assigned to an officer with the option (rather than the requirement) to create a full Incident Report. Currently, the system forces a … --- ## [IncidentAdmin is Leveling UP! - Clery Reporting Coming Soon](https://community.ops-com.com/t/incidentadmin-is-leveling-up-clery-reporting-coming-soon/97)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 1:56pm UTC](https://community.ops-com.com/t/incidentadmin-is-leveling-up-clery-reporting-coming-soon/97 "2026-09-02T13:56:58Z")
Big things are coming to IncidentAdmin — and your setup stays exactly the same :raising\_hands: We’re upgrading our incident management tools. Whether you’re a US institution with Clery Act reporting obligations or a cli… --- ## [Welcome Clery Act Reporting to IncidentAdmin on September 8th!](https://community.ops-com.com/t/welcome-clery-act-reporting-to-incidentadmin-on-september-8th/113)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 1:56pm UTC](https://community.ops-com.com/t/welcome-clery-act-reporting-to-incidentadmin-on-september-8th/113 "2026-09-02T13:56:17Z")
We’re launching a series of upgrades to our incident management tools on September 8th! Whether you have Clery Act compliance obligations or simply want better incident intelligence, these features give you more control … --- ## [With OPSCOM Your LPR Data is Yours and Yours Alone](https://community.ops-com.com/t/with-opscom-your-lpr-data-is-yours-and-yours-alone/111)
**Author:** [@Phil\_OPSCOM](https://community.ops-com.com/u/Phil_OPSCOM)\ **Replies:** 0\ **Last updated:** [August 24, 2026, 1:18pm UTC](https://community.ops-com.com/t/with-opscom-your-lpr-data-is-yours-and-yours-alone/111 "2026-08-24T13:18:03Z")
License Plate Recognition (LPR) technology is one of the best tools available for security and parking enforcement purposes. However, public trust in LPR is facing a huge test due to several recent headlines. News about… --- ## [Include 'User Type' Column in the 'Awaiting Payment' and 'Unprocessed Payments' reports](https://community.ops-com.com/t/include-user-type-column-in-the-awaiting-payment-and-unprocessed-payments-reports/110)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [August 20, 2026, 7:25pm UTC](https://community.ops-com.com/t/include-user-type-column-in-the-awaiting-payment-and-unprocessed-payments-reports/110 "2026-08-20T19:25:57Z")
Request: Add a ‘User Type’ column in the ‘Awaiting Payment’ and ‘Unprocessed Payments’ reports. Purpose: Different user types have different payment timeframes, so this would provide helpful context when reviewing payme… --- ## [🎉 Mark your calendars — Project OC Prime officially launches September 8! OPSCOM Go! is almost here](https://community.ops-com.com/t/mark-your-calendars-project-oc-prime-officially-launches-september-8-opscom-go-is-almost-here/107)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 2\ **Last updated:** [August 5, 2026, 9:02pm UTC](https://community.ops-com.com/t/mark-your-calendars-project-oc-prime-officially-launches-september-8-opscom-go-is-almost-here/107 "2026-08-05T21:02:39Z")
That’s the day the Unified Rate Engine unlocks for your lots. This introduces the biggest update we’ve ever made to Temporary Permits. It gives you more flexibility while making rate setup faster and easier than ever. F… --- ## [Configurable Daily Cap/Limit for Validations](https://community.ops-com.com/t/configurable-daily-cap-limit-for-validations/106)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [August 4, 2026, 1:36pm UTC](https://community.ops-com.com/t/configurable-daily-cap-limit-for-validations/106 "2026-08-04T13:36:06Z")
The ability to set a daily limit per admin user on the number of validations issuable would benefit our workflow. #10426 QUE-T48 --- ## [Email Notification for Refunds](https://community.ops-com.com/t/email-notification-for-refunds/104)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 0\ **Last updated:** [July 23, 2026, 8:55pm UTC](https://community.ops-com.com/t/email-notification-for-refunds/104 "2026-07-23T20:55:01Z")
A request has been made to have emails automatically sent to users when a refund has been issued. We are looking to implement this in early 2027. IO1-T770 --- ## [2026 - July Release Notes](https://community.ops-com.com/t/2026-july-release-notes/103)
**Author:** [@Amy\_Bourne](https://community.ops-com.com/u/Amy_Bourne)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 4:03pm UTC](https://community.ops-com.com/t/2026-july-release-notes/103 "2026-07-10T16:03:02Z")
:rocket: OPSCOM Release Roundup: July 2026! Great stuff is coming your way! We’ve rolled out a massive wave of updates across our entire ecosystem to clean up your workflows, supercharge your data visibility, and bring n… --- ## [2026 July Update: OPSCOM Enforce App](https://community.ops-com.com/t/2026-july-update-opscom-enforce-app/102)
**Author:** [@Amy\_Bourne](https://community.ops-com.com/u/Amy_Bourne)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 3:57pm UTC](https://community.ops-com.com/t/2026-july-update-opscom-enforce-app/102 "2026-07-10T15:57:16Z")
:mobile\_phone: OPSCOM Enforce App Update! We’ve rolled out three major feature updates to the Enforce Handheld (HH) app to speed up your patrols and secure your data in the field. :magnifying\_glass\_tilted\_left: Handhe… --- ## [OPSCOM Admin and User Side Updates - July 2026](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-july-2026/101)
**Author:** [@Amy\_Bourne](https://community.ops-com.com/u/Amy_Bourne)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 3:51pm UTC](https://community.ops-com.com/t/opscom-admin-and-user-side-updates-july-2026/101 "2026-07-10T15:51:29Z")
:high\_voltage: Parking Enforcement, Supercharged! If you love saving time and hiding clutter, these new LPR and violation filters are going to make your week. :hammer\_and\_wrench: LPR Events Get a Data Glow-Up Knowing wh… --- ## [Flexible User-Side Visibility and Rules for Vehicle Fields](https://community.ops-com.com/t/flexible-user-side-visibility-and-rules-for-vehicle-fields/100)
**Author:** [@Amy\_Bourne](https://community.ops-com.com/u/Amy_Bourne)\ **Replies:** 0\ **Last updated:** [July 8, 2026, 5:00pm UTC](https://community.ops-com.com/t/flexible-user-side-visibility-and-rules-for-vehicle-fields/100 "2026-07-08T17:00:25Z")
We would like to request an update to the Vehicle settings that allows fields like Make, Vehicle Type, Year, and Colour to be toggled as optional, mandatory, hidden, or viewable from the user side. This flexibility would… --- ## [Streamline Vehicle Creation Options](https://community.ops-com.com/t/streamline-vehicle-creation-options/99)
**Author:** [@Amy\_Bourne](https://community.ops-com.com/u/Amy_Bourne)\ **Replies:** 0\ **Last updated:** [July 8, 2026, 1:39pm UTC](https://community.ops-com.com/t/streamline-vehicle-creation-options/99 "2026-07-08T13:39:00Z")
We would like to request an update to the vehicle creation process to make it faster and more intuitive for our users. Specifically, we request that the Plate Type option be defaulted to Passenger type on the user side. … --- ## [Parking Signage Is Important](https://community.ops-com.com/t/parking-signage-is-important/98)
**Author:** [@Phil\_OPSCOM](https://community.ops-com.com/u/Phil_OPSCOM)\ **Replies:** 0\ **Last updated:** [June 29, 2026, 1:14pm UTC](https://community.ops-com.com/t/parking-signage-is-important/98 "2026-06-29T13:14:02Z")
We have mentioned in the past the importance of good QR code signage for your parking, but this is sage advice that the signage needs a lot more than just a QR code. Consider the experience in Winston Salem: A QR cod… --- ## [OC Prime Update: Check out the User Flow for OPSCOM Go!](https://community.ops-com.com/t/oc-prime-update-check-out-the-user-flow-for-opscom-go/96)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 5:19pm UTC](https://community.ops-com.com/t/oc-prime-update-check-out-the-user-flow-for-opscom-go/96 "2026-06-18T17:19:03Z")
Last week we showed you the admin side of Project OC Prime. Today, it’s your parkers’ turn. One of our core promises with OC Prime was a frictionless, duration-first experience that guarantees the best possible price — … --- ## [OC Prime Update: The Visual Block Painter is Here 🎨](https://community.ops-com.com/t/oc-prime-update-the-visual-block-painter-is-here/86)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 4:47pm UTC](https://community.ops-com.com/t/oc-prime-update-the-visual-block-painter-is-here/86 "2026-06-18T16:47:06Z")
We promised screenshots — here they are. We’re thrilled to give you your first real look at the Visual Block Painter, the admin interface at the heart of Project OC Prime’s new Rate & Template Management tools for Tempo… --- ## [🚀 The Future of Flexible, Temp Parking: Project OC Prime](https://community.ops-com.com/t/the-future-of-flexible-temp-parking-project-oc-prime/64)
**Author:** [@Shannon\_Jones](https://community.ops-com.com/u/Shannon_Jones)\ **Replies:** 7\ **Last updated:** [June 18, 2026, 4:46pm UTC](https://community.ops-com.com/t/the-future-of-flexible-temp-parking-project-oc-prime/64 "2026-06-18T16:46:39Z")
At OperationsCommander we are thrilled to give you an inside look at Phase 1 of our massive overhaul to Temporary Permitting. This project is a direct result of us listening to your feedback and requests for a more versa… --- ## [Don't Get Sued Over Poor Signage](https://community.ops-com.com/t/dont-get-sued-over-poor-signage/95)
**Author:** [@Phil\_OPSCOM](https://community.ops-com.com/u/Phil_OPSCOM)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 4:42pm UTC](https://community.ops-com.com/t/dont-get-sued-over-poor-signage/95 "2026-06-18T16:42:15Z")
Hey everyone, There’s a major misconception that parking operators get sued because their rates are too high or because they charge app fees. Legally, there is nothing wrong with charging convenience or technology fees. … --- ## [✅ \[IMPLEMENTED\] LPR Events Log & Chalking Report by Officer](https://community.ops-com.com/t/implemented-lpr-events-log-chalking-report-by-officer/42)
**Author:** [@Cedar\_Boulianne](https://community.ops-com.com/u/Cedar_Boulianne)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 5:39pm UTC](https://community.ops-com.com/t/implemented-lpr-events-log-chalking-report-by-officer/42 "2026-06-15T17:39:56Z")
It would be helpful to have reporting that shows enforcement activity by officer, including LPR events and chalking records. This would allow administrators to see how frequently enforcers are patrolling, filter activity… [Next page](https://community.ops-com.com/latest.md?page=1)